Follow Up Across the Channels Your Customers Use.
Homeowners don't only call. They message on Facebook, send Instagram DMs, text your business line, and fill out website forms. If these live in separate silos, leads die.
DHX Solutions unifies all inbound customer communication into one centralized stream. Whether an inquiry comes through SMS, email, web chat, Facebook, or Instagram, your team gets an immediate notification and automated follow-up sequences take over until the job is booked.
Two-Way Business SMS
98% of text messages are read within 3 minutes. Enable your office and field dispatch to text customers directly without using personal cell phones.
Facebook & Instagram Sync
Never let social media comments or direct messages sit for days. Inquiries automatically funnel into your primary conversion inbox.
Website Live Chat Widget
Engage desktop and mobile visitors in real time with an intelligent chat tool that collects homeowner contact info and problem symptoms.
Automated Follow-Up Sequences
Automate Days 1, 3, 7, and 14 follow-ups for open estimates, ensuring leads are nurtured even when your office staff is swamped.
Appointment Confirmations & Reminders
Cut costly dispatch no-shows with automated 24-hour and 1-hour SMS arrival reminders to Florida homeowners.
Technician En-Route Notifications
Build homeowner trust by sending automated 'Your technician is on the way' updates with name and photo verification.
Centralize Your Contractor Follow-Up Systems
Schedule your 15-minute Strategy Call with DHX Solutions to eliminate dropped communications.
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